You just have to disconnect both cables and connect them into the lower set of connectors.Īfter this is done, when you restart the computer, you have to go to the setup (F2 at startup) and change the status of the SATA ports 2, 3, 4 and 5: Two other free connectors are located underneath. If you open your computer, you will see two orange cables coming from the CD drives to connectors on the motherboard. What I had to do was move the CD drives from SATA ports 2 and 3 to ports 4 and 5. (This fix applies to a Dell Dimension 9200 with two hard disks in RAID 0 on SATA ports 0 & 1 and two CD drives on SATA ports 2 & 3) He kindly assisted me on the phone during the whole process. Indeed, after reporting the problem to Dell Europe, I was called by a technician who told me that a solution had been found and how to fix the problem. Good news, it looks like the problem is solved !!! I did this and my computer works fine now! dell guy yes the whole screen there is no response from anything! Thats what I did, so here i am on windows xp again. He said i would have to wait for an update for it, and that i have the option to go back to xp and wait. But after haveing me install new drivers which did not help, he informed me that there was nothing we could do. He had never heard of this issue before, so i infored him if he were to look online that he would see many cases. Finally i called dell again and I got an american this time! yes! nothing wrong with the other guys except they treat you like freaking idiots. Which a clean install did not work, and now i cant get the windows xp back that dell sent me from the factory that was originaly on the computer when i received it. delete temp internet files, run a 32 bit diagnostics test which i passed 100%, and clean install vista. I have contacted a few techs who have told me to do the following. I have a dell E520 with windows vista home premium and it freezes every now and than for about 20-30 seconds.
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